This workshop focuses on the critical aspects of Customer Service and Conflict Management, designed for professionals looking to enhance their skills in these areas. Participants will engage in practical exercises that demonstrate effective strategies for managing conflicts with both internal and external customers. Led by experienced facilitators, attendees will gain insights into improving customer service interactions and resolving disputes effectively. This event is ideal for anyone in customer-facing roles or those interested in developing their communication skills. Join to learn valuable techniques that can be applied in real-world scenarios, ensuring a more harmonious and productive work environment.

Registration: Required
Cost: Free
Format: In person