This training focuses on essential soft skills necessary for front-line workers who interact with customers and colleagues daily. Participants will explore key topics such as communication, teamwork, emotional intelligence, customer service, conflict resolution, and the importance of respect and civility in the workplace. The session is designed to equip attendees with practical skills that enhance their ability to navigate workplace challenges effectively. By engaging in this training, participants will gain insights into fostering a positive work environment and improving interpersonal interactions, which are crucial for success in any customer-facing role. This event is particularly beneficial for those looking to refine their soft skills and enhance their professional interactions.

Registration: Required
Cost: Free
Format: Online